Believe Fitness is committed to provide the most up-to-date information to our members as we receive it. Please review the following info:
Why are the gyms closed?
In accordance to the recent public announcement, with regards to CMCO, fitness centers are to be closed from 14 October to 27 October. At this stage we plan to resume operations on 28 October 2020. This is obviously subject to any further Government rulings and we will keep you closely updated along the way.
What happens to my billing during the CMCO period?
Rest assured we will continue to support you when it comes to your membership. All memberships will be automatically suspended for FREE until 27 October. This will be automatically applied to your membership and you will not need to contact us to request accordingly.
Also, any days that you paid in advance and were unable to visit the club, due to the closure of the club, will be added to the end of your membership term.
Can I freeze my membership for a longer period?
Yes, you can. However, longer freezing will be subject to normal rules and conditions and will need to be done once the club are back to operation with staff.
Can I redeem my pre-paid PT sessions during CMCO?
Yes, you are welcome to use them by scheduling through your Personal Trainer. They can schedule you for sessions via Zoom!
What happens if the CMCO is extended again?
We will continue to monitor the situation and liaise with the government. We will be quick to inform regarding November as soon as any relevant updates are shared with us from the government.
I have additional questions, who can I contact?
Our team is happy to serve you further during this time!
Please e-mail us at email@example.com and we will get back to you as soon as we can.